IG Networks offers field services in Latin America, the Caribbean and North America regions to better support your project installation and maintenance requirements. We provide solution ranging from CPE configuration to managed multi-site customer MDF/IDF (Main Distribution Frame/Intermediate Distribution Frame) to end-to-end datacenter project installation.

Examples of field services available are:

Field service support options include:

Coverage extends to more than 45 countries in Latin America, the Caribbean and North America with a profound expertise in regional and hard to reach locations including rural and industrial areas, distribution plants, technology parks, free-trade zones, airports as well as metropolitan and suburban areas.

A conference bridge is opened during the activities to maintain an open dialog between all parties. The service center can summon escalation resources, additional tech support; perform remote analysis and troubleshooting.